What is Hanut?

Hanut delivers original assortments of hand-selected Moroccan snacks and tea pairings. If you choose to subscribe to Hanut you will receive a box of a variety of gourmet snacks and teas that vary each quarter.

 

What’s in the box?

The Hanut box includes an original assortment of 20-24 Moroccan snacks and tea. In addition to delicious snacks and tea, you will find a Culture Guide booklet that explains each snack and how to best enjoy it

 

When will my Hanut Box be shipped? 

We strive to ship all Hanut boxes within 24 hours M-F after your order is processed and payment is received. Please allow up to 72 hours for international orders to ship.

 

How long does my Hanut Box take to get here once shipped?

Free Standard Shipping: Delivery time to addresses in the USA is 4-8 business days. 

Expedited Shipping: Delivery time to addresses in the USA is 2-6 business days. 

International Shipping: Delivery time to International addresses is 8-20 business days.

 

Are the snacks Halal?

Yes! Our hand-picked snacks are certified  Halal as our products are in alignment with the culture and beliefs of the Moroccan community.

 

What is the return/exchange policy?

Unfortunately, due to the perishable nature of the product, we are unable to accept returns. If for some reason you are not satisfied with your Hanut Box, please contact us at Contact@hanut.us and we will gladly read your feedback as we are always trying to improve your experience. 

 

HELP! Are my snacks expired?

Don't panic! Morocco writes their dates in the DATE/MONTH/YEAR format. We would never sell you expired snacks. If you're worried that your snack has expired, send us a clear photo of the snack along with the expiration date to contact@hanut.us so we can look into it.

 

What is the size of the box?

Our Hanut box is 8X8X4 in. the quantity and value of products stay consistent month over month. 

 

Damaged Items?

Please email us at Contact@hanut.us and attach pictures of the damaged items where we can assist you further. 

 

Please Note: As the weather heats up, it becomes more difficult to guarantee chocolate snacks will arrive in good condition. If temperatures in your location are above 28°C (82°F), the products may melt in transit. We cannot be held responsible for any temperature-related damages caused during shipping.